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Property Management

The Goal:

The goal of John Propp Commercial Group’s management team is simple and straightforward: Manage the property as we would if we owned it!

John Propp Commercial Group is committed to, and firmly believes, that management is synonymous with value enhancement. Property management has become an increasingly critical element in maintaining and creating value in today’s hyper competitive real estate market. Management is EVERYTHING.

Often, the main reason a tenant will relocate is due to dissatisfaction with management. We know that our management style helps to retain tenants in the projects that we manage, which in turn translates into predictable and dependable cash flow for ownership.
We are fanatical about details. Every facet of the property will be managed with great care. Our proactive and preventative measures will maintain a professional and inviting environment for the tenants and their customers.

John Propp Commercial Group understands the importance of having the right balance of management. A property that is either over or under-managed can directly affect the Landlord’s profitability. Too little management, and the tenants and property value both suffer. Too much management, and you are spending money needlessly. We are proud of the fact that our clients are comfortable with and trust our judgment. With our experience, professionalism, and an effective team-oriented approach, we can respond quickly and efficiently.

Our current management portfolio is comprised of 30 properties totaling approximately 1,000,000 square feet and nearly 300 individual tenants. Our management division is one of the 25th largest management companies in the Metro Denver area.

May We Help You?

Tenant Relations:

Whether we are working with a multi-location national retailer or the myriad of “mom and pop shops” that make up a majority of the tenants in the marketplace, John Propp Commercial Group believes that tenant relations are one of our greatest strengths.

Unlike many other management companies, we view a tenant problem or concern as an opportunity to prove our worth. A tenant’s concern always receives immediate response. Personalized service and attention to a tenant’s needs is more than a matter of simple philosophy… it is the only way we do business!

We are committed to maintaining a personal relationship with your tenants. We know that having a personal working relationship with each tenant helps to retain tenants and prevents problems in the future. All too often, the only time a tenant ever sees or hears from a manager is when there is trouble. A happy tenant is a longtime tenant!

I am pleased to recommend John Propp Commercial Group with whom I have been associated with for many years. As a past manager and owner of commercial real estate and management companies, I know that John and his team are honest and professional, and I believe that they are the best property management company in town.

— William McKinney

Over the past 30 years, I have dealt with multiple property owners and their agents. It is my considered opinion that you demonstrate a more complete understanding of small business and its unique needs than anyone which I have previously dealt. The staff at John Propp Commercial Group also exhibits the same high level of professionalism. They are readily available, knowledgeable and willing to help. Most important, they are willing to listen to both recommendations and complaints and respond appropriately.

— Pete B

We would like to express our sincere appreciation for everything you and your staff have done on behalf of our organization. While you might not have thought of it, your organization has helped us provide services for over 4,000 boys and girls in our community. All of us thank you.

— Littleton Soccer Club

John, thanks for being such a great landlord and I appreciate all the help. You were a part of my new business start on Dec. 19, 2011 and because all of you and your kindness, we are successful.

— Charles D. 2013

I want to express my personal gratitude to Deanna Collins and Dena Gould of John Propp Commercial Group. As the property management team for my building, they are professional, customer service driven, organized and do what they say they are going to do. My favorite quality is their genuine concern for any disruptions that repairs or maintenance could cause to our daily operations. They are stellar at giving advanced notice of any scheduled repairs or maintenance, and are always open to recommendations, requests and/or solutions if we have any. I recommend John Propp Commercial Group-Property Management with confidence from experience and appreciation for helping to make my life as a tenant easier.

— Julie N.

The best reference for our management abilities will come from interviewing the tenants we currently service.

Landlord Relations:

Landlord relations are the most important duty of our Management Division!

We believe that maintaining close and constant communication while working as a team is the best recipe for success. The Landlord will always be kept informed of the status of repairs, tenant rent payments, unforeseen emergencies, and the important day-to-day workings of the property. You, as the Landlord, will determine the frequency of our contact. We are prepared to be available as little or as often as you, the Owner, desire. It is our experience that a twice a month update, together with the monthly reports, are typically sufficient to maintain a connected communication flow. Many times, with the “big” management companies, communication becomes a difficult task because too many people are involved, leaving no one person responsible to the Landlord.

Everyone at John Propp Commercial Group has a commitment to work together to maximize our clients’ assets to the fullest extent, while simultaneously providing the utmost in personalized service.

We offer a Personal Touch, not a corporate feel.

Bookkeeping - Accounting:

We use professional property management accounting software. Our program provides a complete, professional and easy to understand suite of reports. Each month, you will receive a detailed report showing the current month’s income and expenses, together with a year-to-date running total for each category. A General Ledger showing each and every transaction is also part of your monthly report. We are happy to customize our reporting to meet your specific needs.

Each year, we will assist the Landlord in producing an Operating Budget for the year to come. Additionally, we will complete a reconciliation of the previous year’s CAM collections, and make the necessary adjustment with the tenants.

We're a Bank Teller:

John Propp Commercial Group is a “Bank Teller.” Our in-office check scanning terminals allow us to immediately deposit rent checks to the owner’s accounts. No waiting for checks to clear and no discovering 10 days later that the check was rejected for non sufficient funds.

Direct Deposit of Owner Distributions:

We direct-deposit landlord and investor cash flow checks. There is no lag time and our clients do not need to go to the bank.

Vendors and Contractors:

John Propp Commercial Group has a long list of professional, insured, and reliable vendors who provide both quick response and fair pricing. Of course, we will work with any vendor the Landlord prefers.

“I obviously work with a lot of property management companies, large, medium, and small, and I want you to know that I have thoroughly enjoyed working with all of the personnel in your firm. A first class operation with a very personable staff!”
– Roth Property Maintenance Services 

Management Fees:

Our management fees range between 4.00% – 5.00% of the gross collected revenues (base rent plus CAM charges) payable monthly, in arrears.

We understand the importance of having the right balance of management. A property that is either over or under-managed can directly affect the Landlord’s profitability. Too little management, and the tenants and property value both suffer. Too much management, and you are spending money needlessly. We are proud of the fact that our clients are comfortable with and trust our judgment. Our abilities are based on experience, market intelligence and our ability to understand retail trends. With our experience, professionalism, and an effective team-oriented approach, we can respond quickly and efficiently.

“If the owner had been with John Propp Commercial Group from the beginning of our venture with him, we believe we all (in the shopping center) would have fared much better. You definitely run a professional organization and we have enjoyed working with your staff.”
– Barbara K., August 2010 

Receivership Services

John Propp Commercial Group offers services that are specifically associated with a Court Appointed Receivership. Having current and past experience as a Receiver, John Propp, CCIM, understands the process, nuances, liabilities and pitfalls that a receivership can create for the parties involved. Navigating these waters requires careful and detailed planning. John and John Propp Commercial Group are easily Bonded for each receiver contract. Receivership contracts are typically a month-to-month agreement with a three (3) month minimum. Fees are negotiated and determined at each specific instance.

Receiver Services Provided:

  • Personal visits to the property
  • Track liability and hazard insurance for compliance with the lease
  • Track Real Property Taxes
  • Provide monthly reports to the court and parties
  • Constant contact with the tenant(s) in the property
  • Provide monthly accounting report to parties
  • Construction Management Services (separate fee)